KitavaMD
- Total activity 117
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Activity overview
Latest activity by KitavaMD-
KitavaMD created an article,
What age is KitavaMD suitable for?
KitavaMD was initially developed and formulated for use in high school aged teenagers and adults. Although we anticipate similar results in younger teenagers, it is best to consult with your health...
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KitavaMD created an article,
Does KitavaMD treat acne scarring?
Unwanted acne breakouts can leave behind dark spots on the skin that can last for many months. This is called post-inflammatory hyperpigmentation, and while it is not technically acne scarring, som...
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KitavaMD created an article,
Does the KitavaMD Skincare Kit qualify for FSA/HSA reimbursement?
OTC medicines, including our Acne Cleansing Gel, require a prescription to be FSA or HSA eligible. If you have your doctor or dermatologist prescribe you our Acne Skincare Kit, then you may be able...
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KitavaMD created an article,
I still have plenty of product left - can I skip my next shipment without cancelling my order?
Of course! This is easily done via our subscription manager. Log into your account Under the Subscriptions section, select “Manage Subscriptions” Select “Delivery Schedule” in the menu on the left...
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KitavaMD created an article,
How can I view my upcoming subscription shipment schedule?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” Select “Delivery Schedule” in the menu on the left You should now be able to see all your future scheduled ship...
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KitavaMD created an article,
I have a coupon code and/or a rewards code - how do I add it to my next subscription?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” Click on the “Apply Discount Code” below the your active subscriptions Fill in your discount code in the drop d...
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KitavaMD created an article,
How do I add products to my existing subscriptions?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” Click the “+Add Product” link below your active subscriptions Search for or select the product you would like t...
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KitavaMD created an article,
How do I update my subscription payment information?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” In the menu on the left, select “Billing Information” You will see the current card on file - to edit, select “...
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KitavaMD created an article,
How do I cancel my subscription?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” You will be able to view all of your active subscriptions. In the “Actions” column, select “Cancel” for the sub...
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KitavaMD created an article,
How do I change my delivery frequency or date?
Log into your account Under the Subscriptions section, select “Manage Subscriptions” You will be able to view all of your active subscriptions. In the “Actions” column, select “Edit” for the subsc...