Product Questions

Using the products

• How to use the Acne Skincare Kit
• What is the expiration date of my product?
• How often should I use the Acne Skincare Kit?
• Can I use other skincare products while using the KitavaMD Acne Skincare Kit?
• Can my acne get worse at the beginning? What is a purge?
• Can the Acne Skincare Kit be used for body acne?

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Safety, side effects & contraindications

• I'm pregnant, can I use the KitavaMD Acne Skincare Kit? What about nursing mothers?
• What should I do if I experience irritation?
• Who should not use KitavaMD?
• Did any of your clinical trial participants have side effects? Do you have any safety data?

Using and filling our bottles

• How to fill and refill the included TSA travel bottle
• My KitavaMD Smoothing Facial Cream isn’t pumping. What can I do?

Formulation and ingredients

• Do you use any ingredients from the Island of Kitava?
• Is salicylic acid natural?
• Is Phenoxyethanol safe? Why do you use it?
• Are KitavaMD products vegan?
• Are KitavaMD products gluten free?
• Are any of your products tested on animals?

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General product questions

• What age is KitavaMD suitable for?
• Does KitavaMD treat acne scarring?
• Do you offer complimentary samples?
• Does the KitavaMD Acne Skincare Kit treat severe nodulocystic acne?
• Is the KitavaMD Acne Skincare Kit suitable for all skin types?
• Do I need to use all 3 products in the Acne Skincare Kit to get results?

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